Who owns white lady funerals

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Our Brands Funeral Homes. InvoCare in Australia InvoCare has 3 national brands, over 40 funeral brands and 15 cemeteries and crematoria across Australia. They are not distracted or bound by corporate rules handed down from head office and shareholders but can be flexible and responsive to individual needs, providing a highly personal and compassionate service. So make the right choice and get value for money by selecting an Australian, independent and family owned funeral director to conduct a funeral.

We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We are not part of any other funeral company. Founded by consumers frustrated by how difficult it was to get independent information, eziFunerals supports consumers plan a funeral, compare prices and select the right funeral director anywhere, anytime. The views and opinions expressed on posts are those of the author and do not necessarily reflect the opinions of eziFunerals and members.

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I would like to know who the managing Director is of white Lady Funerals and what their email address is please as I would like direct contact for an issue my family has with a service provider in Queensland.

Join eziFunerals Preferred Partners Program today! A consumer advocate assisting funeral clients to plan a funeral, compare prices and select the right funeral director anywhere, anytime. Read more.. Disclaimer: We hope that the information and general advice provided on our website will help you make a more informed decision. But she also feels protective of it: "There are a lot of people in my industry who… we put in our heart and soul. Then there are the people in the business who, she believes, "have forgotten that they need to show compassion… people who are just doing their job: tick a box, fill out a form, next.

For this article we surveyed people who'd recently organised a funeral. Like Marie, some felt their funeral home didn't allow them much choice. One wrote that their family wished to arrange most of the funeral themselves but the funeral parlour tried to take over, including the choice of music, and said the cardboard coffin the family wanted was unacceptable. Another respondent says they initially went with a larger funeral provider and discovered its resources — such as vehicles — were shared among different branches, so the family had to fit with the company's schedule.

They chose instead to go with a local, small business that had its own vehicles and roots in the community, which, they wrote, "offered an extraordinarily wide range of venues". Howarth, who's written extensively on the subject, identified the trend towards market domination by larger funeral providers taking over smaller ones — a trend that accelerated in Australia after the arrival of US multinationals such as Service Corporation International SCI in the s.

She thought this trend could result in companies resisting people's individual preferences in favour of giving them more standardised funerals, which would in turn "become less personal, less culturally distinct". This could, she wrote, lead to the "McDonaldisation" of funerals. Along with Australia's second-largest funeral company, Propel Funeral Partners, InvoCare's appetite for other funeral businesses shows no sign of abating, and concentration of the industry is increasing.

Both companies have also been buying cemeteries and crematoriums, traditionally the domain of councils and nonprofit trusts. As well as 14 cemeteries and crematoriums, a prepaid funeral plan division and a coffin business, InvoCare owns more than funeral home branches in Australia. They also retain the family feel of their businesses through pages of their websites dedicated to past owners — while neglecting to mention the multinational powerhouse is now in charge.

For decades, he says, his family had used a small family-owned funeral parlour on Queensland's Sunshine Coast called Drysdale Funerals, which had "provided flexible pricing to accommodate families such as mine who were not overly religious and not overly wealthy".

After his grandmother's death, the family discovered that while the name remained the same, the funeral home had changed hands — to InvoCare. Brian says his family didn't want extras such as clergy or a celebrant, live music or audio equipment, but they did want a projector to display family photos as they mourned. To get a projector, he says they were required to buy a package that included one, and each of these packages carried a price tag in the thousands.

InvoCare isn't the only ASX-listed behemoth to capitalise on the family branding of its acquisitions. Propel Funeral Partners operates funeral service locations in Australia and 18 in New Zealand, including 28 cremation facilities and 9 cemeteries. One of them, Perth's Seasons Funerals, stated on its website: "Seasons is very much a family affair — which is just one of the reasons that we consider 'familyness' to be a core value.

A line about the founder, Steve Erceg, was followed by: "With all four of Steve's daughters working at Seasons, it's very much a family business! The funeral home reworded the website's text and disclosed that it's a part of Propel Funeral Partners after this article was published.

Propel also bought two of four Newhaven Funerals branches in Queensland in July , and continued to use the same website, even though it stated that "Newhaven Funerals is a family-owned Queensland business". Newhaven Funerals changed the wording after we asked them about it recently, but kept the words: "The Connolly Family since ".

Fraser Henderson, Propel's head of mergers and acquisitions, says the phrase is "factually correct" because the Connolly family had indeed provided funerals since But it could also give the impression the family owns all branches listed on its website, and suggests a reliance on consumers' unfamiliarity with the funeral industry to gain advantage — a tactic that comes up time and time again in our investigation. Given that most people in Australia die in hospitals or nursing homes, the information they put out is critical to the way most people experience the final farewell of their loved ones.

But these institutions typically advise people to use a funeral director — and don't give information about alternatives to using a funeral director.